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patient experience

Articles

Video Visits are Now Everyday Healthcare

Dr. Ed Brown

What Ontario Health Teams can learn from Ed Sheeran

Shirlee Sharkey

8 Ways Communication Can Help Build Team Cohesion – Insights for Ontario Health Teams

Danielle Van Duzer, MCM

Virtual Care – The Front Door to Patient-Centred Care

Dr. Ed Brown

The Time is Now

Lois Cormack

The Unintended Effects of Reorganizing Health Authorities on Patient Engagement

Umair Majid

Down the Rabbit-Hole: Being (a) Patient in a Fragmented System

Rachael Bull

Hallway Health Care:A System Under Strain

Dr. Ed Brown’s Blog
The Dawn of Customer Service in Healthcare

Ed Brown

A Reminder to Decision-Makers and Healthcare Professionals of the “Why” of Patient Engagement: Ethical Imperatives and Economic and Social Benefits

Umair Majid

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